Lethbridge College

SHAREABLES by LXD

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Please use, adapt and share any of our  materials. Just give us a shout-out if you do.

THE PROCESS

DEVELOP

POINT OF VIEW

DEFINE

UNDERSTAND

IMPLEMENT

EVOLVE

DESIGN

THE TOOLS

Full disclaimer! We learn from the best. In the design and development of our tools and methods, we have borrowed, adapted and combined resources from a number of our mentors. Because Learning Experience Design is rooted in design thinking, we recommend checking out the works of IDEO, Frog Design, Strategyzer and Liberating Structures. Geared more specifically towards business and social innovation, these gurus have compiled and shared many of their methods and tools online and through various publications. Most can easily be used and adapted for LXD. 

POINT OF VIEW

One of the first steps in the Learning Experience Design process is to establish your Point of View. In other words, this is where you define the problem(s) you need to solve or the challenges you need to focus on. Start by brainstorming the real problems that motivated the project and then dig deeper to discover the main issues, challenges and opportunities worth investigating. At this stage don't shy away from sharing your assumptions. The rest of the process will help you either validate those assumptions or provide an alternative perspective.

One- Pager Project Blueprint

Research Methods

Patterns, Themes & Insights Worksheets

UNDERSTAND

Designing the right experience requires a deep understanding of the diverse challenges learners will face in their learning environment, their personal lives as well as the expectations they have about what they will be able to do at the various milestones in their learning journey. After collecting our primary and secondary research, we share our assumptions, develop insights and ask questions. Then, we figure out which methods are going to help us dig deeper.

TIP! At Lethbridge College, the Institutional Planning department is our bff when it comes to digging up numbers and then our LXD team finds magical ways to to  make sense of it all. Check out the 'research methods' resource above to see how it all fits together. 

Planning your Methods

Card-Sort Template

* Inspired by IDEO

The Interview

Inspired by IDEO

Card-Sort Facilitation Plan

* Inspired by IDEO

Card-Sort Example

* Inspired by IDEO

* Created in Piktochart

Interview Method: 12 Cups of Coffee Inspired by Design a Better Business (Strategyzer)

Photo Journal Facilitation Plan* Inspired by IDEO

Empathy Map Worksheet

Patterns, Themes & Insights Worksheets

Question Guide- Worksheet

DEFINE

At this stage in the process, you’ve gathered input through a variety of methods aimed at engaging and understanding potential learners, past learners and those who are directly impacted by the outcome of the learning experience. Now, all of this information needs to be clearly defined into a draft of actionable goals.

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DESIGN

DEVELOP

Ever heard of the ‘nerd shivers’? This is what a learning experience designer gets when it comes to solving wicked problems around how people learn, what drives them to learn more and what environment they learn best in. We pride ourselves in our ability to find balance between opportunity and learner needs while finding innovative learning solutions through iterative cycles of exploration, research, testing and rapid prototyping. This requires a ‘design’ mindset that considers learners first and values connecting people and bringing them together around simple tools that allow for co-creation, a variety of opinions, testing and iteration. It is a mindset that is open to rejection, generating insights and learning from our mistakes.

 

Engage others in the process. You'll need to expand past the immediate design team and run your 'darlings' past the appropriate people to make sure you have the right systems, support and infrastructure in place to actually pull it off! Depending on the structure of your institution, this includes (but is not limited to) the Faculty or Professional Development department, Learning Support, the Library, Digital Learning Support, Scheduling and the Registrars Office. 

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Course Blue Print/ Curriculum Alignment Framework

Assessment of Learning

Persona Mapping Worksheet

Characteristics of a Good Outcome Statement

Persona Print-outs

Created with Noun-Project

Writing Outcome Statements

Outcome Verbs

IMPLEMENT

3-2-1 blast off! You are now ready to launch! After all the work you and your design team have put in, you will want to ensure that things run smoothly and you are on top of any hiccups that might occur during implementation. Remember all of those people you engaged with in the Design and Development phase? By this point in the process, they should be able to have all their ducks in a row to help run without a hitch! 

Teaching & Learning Toolkit - (from our friends in Learning & Development)

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Digital Learning Support (from our friends on the Digital Learning Team) 

EVOLVE

As Learning Experience Designers, we want to continuously evolve our experiences to meet our learner’s needs- after all, our learners are always ch-ch-changing too!